NOTE: Only delete the Batch Queue folder and backup the other data if you plan to reinstall Capture One. If you don't see this folder – enable hidden files (see the steps above). Optional: delete the CaptureOne AppData folder (for those who will not use Capture One any longer). ![]() (where X is the software version) and delete this folder.įor Capture One 20 (13.1.0) and newer: go to C:\Program Files\Capture One\Capture One X ![]() Open Windows OS Settings/Control Panel -> Programs/Apps -> Programs/Apps and Features, right-click on Capture One and select Uninstall.įor Capture One 20 (13.0.4) and older: go to C:\Program Files\Phase One\Capture One X Under Files and Folders > Hidden files and folders, select the option Show hidden files, folders and drives.Launch File Explorer, click View to show the tab, check the Hidden items option: If you're not able to close the app, press Control Shift Escape on your keyboard, go to the Processes tab, select CaptureOne.exe and click End Process. ![]() Make sure the application is not running.> Deactivate) or from your profile page at This can be done inside the application ( Help -> License. If activated, deactivate Capture One to free-up the seat/activation.
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